At the time when you are running a business, more often than not, you come across creepy clients who are capable of making your life a living hell. They seem to have an uncanny knowledge in whatever you do and have the inborn right to criticize you. In your profession, as a visual graphic design aficionado, you will come across all kinds of clients starting from those who are ungrateful to those who don’t pay.
“Little knowledge is dangerous”- goes the saying. And it is absolutely true. These types of clients tend to know very little and the worst part is that they don’t know how little they know. Hence they try to impose their learnings on you that are bound to make your life difficult.
Here are certain tips that will tell you how to deal with such clients.
Explain Why It Is Not Easy – Whenever the client tries to tell you that it is very simple to accomplish a particular task, explain why it isn’t. You should keep it in mind that the mark of an expert is to make a challenging task look simple. If the clients keeps on insisting on a strategy that seems to break the rules of a good design or watches over your shoulders all the time, then tell them how it can hurt the ultimate product.
Be a Professional – You don’t want to be the one that tells clients on their faces that they are not the design experts that they think they are. Try to avoid calling your clients any names. Instead of that, be a professional and be an example of what exactly makes you a professional.
Do the Job Well – If required, keep repeating to yourself that the client hired you for accomplishing the task for them and show that you are genuinely concerned for the time that they are wasting by breathing down your neck. The best way to accomplish the task is to do the work well.
Don’t Try to Teach Them – Everything said, you should not waste time for educating the clients. You are not being paid for that. Instead just take the feedback and try to retain their input in the design as much as you can.
The above are some of the ways in which you can handle those clients who think of themselves as designers and are capable of doing the task all by themselves. This way you will be able to retain your sanity without hurting your reputation.