The Best VoIP Security Tips For American SMBs

As American SMBs keep steadily transitioning away from native telephony services for VoIP, fraud and cybercrime threats are becoming more common than ever before. Risks that are posed to your VoIP systems are clearly unique from the ones that are posed to your SMB’s other networks and knowing how to fight them is truly very essential. Here are some VoIP security guidelines for safeguarding your establishment’s internet-based communication services and devices, including Watchguard Dallas…

Threat types

Most VoIP services concern live communications which, most times appear to be far more harmless than stored data. Unfortunately, your SMB has a similar amount of valuable information travelling across VoIP networks as it has hosted on company web servers. Internet-based phone calls are a lot more at risk of fraud when compared to native telephony services and they face threats like eavesdropping, financial loss, identity theft, and service disruptions.

24/7 Checking

Nettitude in a recent research study verified that, 88% of VoIP security safety breaches occur after normal work hours. This could mean certain attackers are trying to use your account to make phone calls or gain access to your call records which might even have confidential information. You can avoid any of such unfortunate incidences by hiring outsourced IT vendors that use software like the 3CX phone systems in Dallas to monitor your network’s traffic for a rise in suspicious activities or any abnormalities.


Your VoIP vendor must provide a firewall especially designed to cater for IP-based telephony. The security protocol then controls the kinds of traffic that will be let through, make sure that connections are properly and fully terminated when call sessions end and detect calling patterns that are suspicious. You should consult your IT or VoIP services provider to be informed about those among these features that have been made available and are being used currently for your organization’s system.

Encryption apps

Lack of proper encryption is among the major reasons why eavesdropping is so common. Unsophisticated attackers can simply deploy and download tools for intercepting and listening to calls passing through your telephony system. Even though some vendors allege to have built-in encryption, ensure that you find out how efficient they truly are. Most of the protocols need the same VoIP client at the end where the call is received – something which is more challenging to control. Encryption should be suited to as many other software vendors as possible to efficiently stop anybody from damaging the privacy your calls need to enjoy.

Protection of passwords

Password protection normally implies needing password verification before you can access any sensitive information. Nevertheless, safeguarding the passwords themselves is what this case means. Eavesdropping is among the most common and easiest cyber attacks on VoIP networks and despite all the mentioned protocols, your employees should be directed never to give any information which, can compromise security, out while on a VoIP call.

VoIP is just as vital as any other considerations concerning your network security. It surely needs a mix of effective protection measures like WatchGuard in Dallas.

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